4A READING AND VOCABULARY
Shopping Vocabulary & Mystery Shopper Reading
🛍️ Shopping Contents
💬 Exercise 1: Shopping Discussion
❓ Question 1
Do you enjoy shopping? Say why
🛒 Question 2
Which things do you like/dislike shopping for?
Shopping Categories: clothes, electronic gadgets, food/snacks, make-up and toiletries, presents, school items, shoes/trainers
Students' own answers
📖 Exercise 2: Reading Comprehension
✅ To understand the main idea of a text:
• read the first paragraph carefully
• read the rest of the text quickly
• don't worry if you don't understand every word
✅ To understand the main idea of a paragraph:
• look for the key sentence – it's often the first one
• find the keywords and phrases in the paragraph
c) What it's like to be a mystery shopper.
MUSTAFA MADI, MYSTERY SHOPPER
It seems that most of us enjoy shopping these days. For young people in the UK, shopping is the fourth most popular free-time activity, after watching TV, meeting friends and listening to music.
So just imagine somebody paid you to go shopping! Sounds great, doesn't it?
Paragraph 1: G) What is a mystery shopper?
Paragraph 2: C) Why I became a mystery shopper
Paragraph 3: A) No week is the same
Paragraph 4: E) Skills and qualities of a good mystery shopper
Paragraph 5: F) The positive side of the job
Extra Heading: B) The negative side of the job
📚 Exercise 4: Shopping Vocabulary
1. help that you get in places such as a shop, restaurant or hotel
service
2. one of a group of shops owned by the same company
chain store
3. a large shop with different parts that sell different types of things
department store
4. a place in a shop where you can try on clothes
changing room
5. a person who buys goods from a shop
customer
6. a large building with lots of different shops
shopping mall
7. a reduction in price
discount
8. a line of people waiting for something
queue
9. a place in a large shop where you pay
checkout
10. someone whose job is selling things in a shop
shop assistant
- What are your favourite chain stores/shopping malls in your area?
- Which shops in your town have the best/worst service in your opinion?
- Do you have a customer discount in any shops?
Students' own answers
📒 Workbook Exercises
a) How supermarkets make us spend more.
Answers: 1-F, 2-G, 3-A, 4-E, 5-C, 6-D
- What are the first products you see in most supermarkets?
fruit and vegetables - Where do supermarkets place the most important items that most people need?
at the back - What emotion do customers often feel when they see a special offer?
excitement - According to the article, why are supermarket trolleys very big?
to make us think that we only have a few items - Which product do customers sometimes buy while waiting at the checkout?
chocolate bars - Which two tips for spending less in the supermarket does the author give?
make a list, look at your phone
🔗 Shopping & Business Resources
🌐 Retail & Consumer Education:
https://www.bbc.co.uk - Shopping English
https://www.psychologytoday.com - Shopping Behavior
https://www.retail-week.com - Retail News